Returns & Exchanges

At Ancient Living, we strive to ensure your satisfaction with our Ayurvedic beauty and wellness products. If you receive a damaged or incorrect item, we offer a seamless return and exchange process within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or phone within 48 hours of receiving your order to report any damages or discrepancies.

• 2.
  Quality Inspection

  Provide clear photographs of the product and the original packaging so our team can verify the issue and approve the return request.

• 3.
  Product Pickup

  Once approved, we will arrange for a reverse pickup from your address; please ensure the item is unused and in its original condition.

• 4.
  Refund or Replacement

  After we receive and inspect the returned item, we will process your full refund to the original payment method or ship a replacement within 5-7 business days.